Cookie Policy
The website uses cookies. You can deactivate or block cookies either by changing the settings within our Privacy Preference Centre or within your Browser.
Please note that if you deactivate cookie groups from the Privacy Preference Centre and save your changes, then those groups will only be deactivated the next time you visit the site, or by refreshing the page. Additionally you can then remove the cookies from your machine using the methods described below.
About cookies
Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.
Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.
Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies on the website
We use both session cookies and persistent cookies on the website.
How we use cookies
Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies. The cookies used on the website include those which are strictly necessary cookies for access and navigation, cookies that track usage (performance cookies), remember your choices (functionality cookies), and cookies that provide you with targeted content or advertising.
We may use the information we obtain from your use of our cookies for the following purposes:
- to recognise your computer when you visit the website
- to track you as you navigate the website, and to enable the use of any e-commerce facilities
- to improve the website's usability
- to analyse the use of the website
- in the administration of the website
- to personalise the website for you, including targeting advertisements which may be of particular interest to you.
The specific types of first and third party cookies served through our website and the purposes they perform are described in the table below:
| Cookie | Information | Expiry |
|---|---|---|
| secure_customer_sig | This cookie is generally provided by Shopify and is used in connection with a customer login. | 20 Years |
| checkout_token | This cookie is generally provided by Shopify and is used in connection with a checkout service. | 1 Year |
| cart_sig | This cookie is generally provided by Shopify and is used in connection with checkout. | 14 Days |
| __cfduid | Cookie assoiated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information. | 1 Year |
| cart_ts | This cookie is generally provided by Shopify and is used in connection with checkout. | 14 Days |
| OptanonAlertBoxClosed | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. | 1 Year |
| _shopify_fs | This cookie is associated with Shopify's analytics suite. | 2 Years |
| _shopify_sa_p | This cookie is associated with Shopify's analytics suite concerning marketing and referrals. | 30 Minutes |
| _landing_page | This cookie is used to track, report, and analyze on landing pages. | 14 Days |
| _shopify_sa_t | This cookie is associated with Shopify's analytics suite concerning marketing and referrals. | 30 Minutes |
| _y | This cookie is associated with Shopify's analytics suite. | 2 Years |
| _shopify_s | This cookie is associated with Shopify's analytics suite. | 30 Minutes |
| _s | This cookie is associated with Shopify's analytics suite. | 30 Minutes |
| _shopify_y | This cookie is associated with Shopify's analytics suite. | 2 Years |
| _gat_UA-28489885-24 | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | Few seconds |
| _gid | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. | 1 day |
| _ga | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. | 2 years |
| _orig_referrer | This cookie is generally provided by Shopify and is used in connection with a shopping part. | 14 Days |
| cookietest | Common cookie name could have a number of different origins. Where this is first party and a session cookie, its most likely to do with checking to see if the browser is set to block or allow cookies. | Session |
| lang | Helps us to determine the language settings of the user’s browser, to better serve relevant information in the right language. | Session |
| cart_currency | The cookie is necessary for the secure checkout and payment function on the website. This function is provided by shopify.com. | 14 Days |
| cart | Used in connection with shopping cart. | 14 Days |
| checkout | Used in connection with checkout. | 21 Days |
| cf_use_ob | Cookie associated with sites using CloudFlare, used to let the CDN know to continue serving “Always Online” until the cookie expires. | Session |
| OptanonConsent | This cookie stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. It contains no information that can identify the site visitor. | 1 Year |
| GCLB | Used in user account registration on the site | Session |
For more information on managing advertising personalisation through your Google account please visit this page.
Third party cookies
When you use the website, you may also be sent third party cookies.
Our advertisers and service providers may send you cookies. They may use the information they obtain from your use of their cookies:
- to track your browser across multiple websites
- to build a profile of your web surfing
- to target advertisements which may be of particular interest to you.
In addition to the information we provide in this Cookie Policy, you can find out more information about your online choices at http://www.youronlinechoices.com/uk/opt-out-help
Blocking cookies
You can block cookies by group using our Privacy Preference Centre. In addition to this most browsers allow you to refuse to accept cookies. For example:
- in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector;
- in Firefox you can block all cookies by clicking "Tools", "Options", and un-checking "Accept cookies from sites" in the "Privacy" box.
- in Google Chrome you can adjust your cookie permissions by clicking "Options", "Under the hood", Content Settings in the "Privacy" section. Click on the Cookies tab in the Content Settings.
- in Safari you can block cookies by clicking “Preferences”, selecting the “Privacy” tab and “Block cookies”.
Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use certain features on the website (log on, access content, use search functions).
Deleting cookies
You can also delete cookies already stored on your computer:
- in Internet Explorer, you must manually delete cookie files;
- in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you "clear private data" (this setting can be changed by clicking "Tools", "Options" and "Settings" in the "Private Data" box) and then clicking "Clear private data" in the "Tools" menu.
- in Google Chrome you can adjust your cookie permissions by clicking "Options", "Under the hood", Content Settings in the "Privacy" section. Click on the Cookies tab in the Content Settings.
- in Safari you can delete cookies by clicking “Preferences”, selecting the “Privacy” tab and “Remove All Website Data”.
Obviously, doing this may have a negative impact on the usability of many websites.
Privacy Preference Centre
The Privacy Preference Centre can be accessed either via the banner displayed when you first visit the site, or the “Manage Cookies” link in the footer of this page. It allows you to view the groups of cookies we store (as outlined above in How We Use Cookies), and manage whether the cookies for those groups are active.
Contact us
Our contact details can be found on the Contact Us page